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Cambridge Hotel Medan, Medan

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From68US$ /night
Check-in
07Jun2025Select date
Check-out
08Jun2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Jl. S. Parman No.217, Medan, Indonesia, 20152

Cambridge Hotel Medan, formerly known as Grand Swiss-Belhotel Medan, is a premium 4.5-star hotel located in the bustling central business district of Medan, North Sumatera. It merges seamlessly with the upscale Cambridge Mall and luxurious condominiums to create a comprehensive lifestyle experience. The hotel is strategically situated adjacent to various entertainment options, providing convenience for both business and leisure guests. Notably, it features extensive amenities that cater to a diverse range of needs.

Location

Cambridge Hotel Medan is conveniently located just 35 km from Kuala Namu International Airport, accessible by a 60-minute drive. It lies within a 10-minute walk from attractions such as the Rahmat International Wildlife Museum & Gallery and Shri Mariamman Temple. The hotel's position in Medan's heart provides easy access to shopping, dining, and entertainment options, making it an ideal base for travelers.

Rooms

Cambridge Hotel Medan features 242 well-appointed rooms designed with modern aesthetics and equipped with 42-inch LED TVs, minibars, and air conditioning. Each room includes a private bathroom with separate bathtubs and luxurious shower facilities, enhancing guest comfort. Stylish interiors and full-length windows provide options for stunning views of the city, pool, or gardens. Guests can enjoy various room types, including spacious suites that offer a panoramic view from the higher floors.

Eat & Drink

The hotel offers multiple dining options, including The Café, which serves a mix of Asian and Western cuisines from an open kitchen. Another choice is The Edge Restaurant, positioned to deliver unobstructed views of the city while guests enjoy their meals. For lighter fare, The Rendezvous Lobby Lounge provides local and international snacks, offering a casual dining experience within the hotel.

Leisure & Business

Recreational amenities include an outdoor pool, a children's pool, a fitness center, and a sauna, catering to families and fitness enthusiasts alike. The hotel also contains a well-equipped business center and 13 meeting rooms, facilitating various corporate events and gatherings. Guests can benefit from spa and massage services, as well as concierge assistance for enhanced comfort during their stay.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Executive Queen Smoking
Max:
2 persons
30 m² 
Bed options:
1 King-size bed
Shower
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Executive Twin Smoking
Max:
2 persons
30 m² 
Bed options:
1 King-size bed
Shower
Air conditioning
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Deluxe Queen Bed Smoking
Max:
2 persons
30 m² 
Bed options:
1 King-size bed
Pool view
Shower
Bathtub
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Getting around

A list of all available modes of transport

City Centre
Medan 1.0 km
Airports
Kuala Namu International (kno) 30.3 km
Train
Medan Train Station 1.6 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Wi-Fi
  • Free parking
  • Off-site car park
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • ATM/Cash machine
  • Barber shop
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Yoga class
  • Sports trainer

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Outdoor swimming pool
  • Sun loungers
  • Live entertainment
  • BBQ facilities
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Body scrub
  • Treatment room
  • Full body massage
  • Pool with view

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

Jl. S. Parman No.217, Medan, Indonesia, 20152
Map view
Jl. S. Parman No.217, Medan, Indonesia, 20152
Nearby
Jl. Kejaksaan Petisah Tengah
Tjong Yong Hian Gallery
530 m
Restaurants
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Jl. Gajah Mada no. 8
Hakata Ikkousha
420 m
Jl. Taruma no. 80-82
Sop ikan Istimewa
360 m
Jln. Taruma No. 52a
Koki Sunda
970 m
Jln. Hasanuddin No 1
Zulaikha Bika Ambon
400 m
Jl. Mojopahit 62
Starbucks
580 m
Jl. KH. Zainul Arifin Sun Plaza
Socrates Vegan Hut
570 m
Jl. Airlangga no. 14C
Kwetiau Akuang
490 m
Jln. Pagaruyung no. 32 Pagaruyung Square
Durian Corner
400 m
Jl. Mojopahit 57A

Reviews and Ratings

Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
clean
friendly staff
cigarette smoke
limited options
8.2/10
Great
Rooms
8.3
Location
8.6
Service
8.5
Dining
8.2
Guest reviews
8.2/10
based on 31 reviews
8.1
8.1/10 based on 90 reviews
David
United States, June  2024
8.6/10

I had a wonderful stay at the hotel! The rooms were so cozy with a familiar fresh smell, offering nice carpets, curtains, separate air conditioning units, really comfortable beds, large TVs and sofas, good Wi-Fi, and daily refreshed sheets and towels. The spacious room provided a great view over the city.

Rooms
9.0
The rooms were spacious and had a good view over the city.
Service
9.0
The staff were very professional, courteous, and helpful. They were kind, friendly, and understood English well, making my stay pleasant.
Location
8.0
The hotel's location is worth-visit for easy commuting around Medan's attractions. It is very near to the heart of the city and offers easy access to public transport and nearby food kiosks.
Dining
8.0
The dining experience was delightful with a wide variety of Indonesian and Western foods. Special thanks to Mr Ander, Mr Azlina, Melissa, Van, Chelsea, Syahril, Fauziah for celebrating my birthday at the lobby. The breakfast options were impressive with a range of choices.
Facilities
9.0
The hotel's facilities were great, providing everything I needed for a comfortable stay.
clean
cigarette smoke
John
United States, May  2024
9.0/10

My stay at the hotel was exceptional! The rooms were clean and comfortable, with nice carpets, curtains, separate air conditioning, a large TV, and a cozy sofa. The Wi-Fi was reliable, and the sheets and towels were refreshed daily. The proximity to the shopping center was very convenient. However, the new room upgrade was more expensive than before.

Rooms
9.0
I loved the comfortable and well-equipped rooms.
Service
9.0
The service during the new year event was top-notch - efficient, helpful, and very friendly. They even swiftly provided an invoice as requested this morning.
Location
9.0
The hotel's location was perfect, attached to malls and with easy access to the lobby. It allowed us to fulfill all our needs conveniently.
Dining
9.0
The dining experience was delightful, offering a great variety of Indonesian and Western foods. The hotel's strategic location attached to a mall made it even better.
Facilities
9.0
The hotel facilities were great, with everything needed for a comfortable stay.
convenient location
higher price
Willie
United Kingdom, May  2024
7.4/10

The hotel was fraudulently booked, but the rooms were spacious with a large lounge, separate bedroom, and two bathrooms. The service was mixed with language issues but overall hospitable. The location was excellent, attached to a mall offering convenient facilities. The dining was good but lacked variety. The facilities were standard.

Rooms
8.0
Spacious rooms with a large lounge, separate bedroom, and two bathrooms.
Service
7.0
Service was hospitable, but language barriers were encountered.
Location
9.0
Excellent location attached to a mall providing convenience.
Dining
7.0
Good dining experience with limited variety.
Facilities
6.0
Standard facilities available.
Ken
United Kingdom, May  2024
9.0/10

I had a wonderful stay at this hotel! The room was truly amazing, a corner suite on the highest floor offering stunning 180-degree views of northwestern Medan. The spacious layout with a lounge, separate bedroom, and two bathrooms was fantastic. The service was top-notch, with staff that were perfectly attentive for any needs. The location is excellent, connected to a convenient mall with plenty of dining options and shops. The dining experience was superb, especially the fresh local fruits and high-quality bread and cheese. Overall, a great value for all the amenities provided.

Rooms
9.5
The suite on the highest floor with panoramic views was a delight. The spacious layout and two bathrooms added an extra touch of luxury.
Service
9.0
I received outstanding service from the attentive and hospitable staff, who were ready to assist with anything.
Location
9.5
The location is superb with the convenience of a connected mall, offering a range of dining options and shops.
Dining
9.5
The dining experience exceeded my expectations, especially with the quality of fresh local fruits and bread.
Facilities
9.5
The hotel facilities were outstanding, providing everything needed for a comfortable and luxurious stay.
Walt
United States, May  2024
8.0/10

Upon arriving, the hotel looked tired and had poor lighting, but once inside, the rooms were modernly appointed with a really comfortable bed, large TV, and separate air conditioning. However, two fridges didn't work. The Wi-Fi was usable, and sheets/towels were refreshed daily.

Rooms
7.0
The rooms were modernly appointed with a really comfortable bed and adequate amenities, but the maintenance needs urgent attention.
Service
9.0
The service was really helpful, polite, and attentive, especially during breakfast. They efficiently handled around 10 customers at once.
Location
8.0
The hotel is conveniently located downtown, close to major business areas in Medan. It offers a panoramic view over the city and is attached to a mall with plenty of dining options and a supermarket.
Dining
9.0
The dining experience was really impressive with a wide range of breakfast choices, including both Western and Asian options. The food was extensive and tasteful.
Facilities
7.0
The facilities were good, but improvements are needed, especially with the faulty fridges in the rooms. The overall amenities were satisfactory.
John
United Kingdom, May  2024
8.0/10

The hotel is conveniently situated close to a shopping center, providing easy access to public transport and nearby amenities. The rooms are impeccably clean and offer a fresh ambiance, though they could benefit from better lighting for work purposes. The service is welcoming and accommodating, although there is a tendency to upsell to pricier room types. The dining options are diverse and impressive, especially the cooked-to-order breakfasts. The overall value for money is commendable, despite the property needing some renovation.

Rooms
8.0
The rooms were immaculately clean and had a fresh scent, although they could use more lighting for work purposes.
Service
7.0
The service around the bustling town was friendly, but there was a push to upgrade to more expensive room types.
Location
8.0
The hotel is situated next to a small but decent shopping center, offering good access to public transport and nearby shopping opportunities.
Dining
9.0
The dining experience was truly impressive with a wide variety of Western and Asian breakfast options and a special celebration for my birthday.
Facilities
8.0
The hotel facilities are well-maintained and offer a pleasant stay experience.
Tommy
United Kingdom, May  2024
8.6/10

The hotel rooms were spacious, the bed comfortable, and the view over the city was quite good. The service was friendly and accommodating, promising a refund of the deposit and assisting guests in emergency situations. The location was convenient, near the heart of the city and with easy access to Medan's attractions. The dining experience offered a wide range of Western and Asian breakfast options. Overall, a great spot to stay with some room for improvement in dining choices.

Rooms
8.0
The rooms were very spacious with a good view over the city and had all the basic amenities you'd expect.
Service
9.0
The staff were really friendly and nice, ready to help in any situation.
Location
9.0
The hotel is very near the heart of the city, allowing easy commuting to Medan's attractions and fulfilling most guest needs.
Dining
8.0
The breakfast had a lot of choice and was really good, with thanks to the staff for a birthday celebration.
Facilities
9.0
The facilities provided everything needed for a comfortable stay.
G.
United Kingdom, April  2024
8.8/10

My stay at the hotel was fantastic! The room was huge, very clean, and offered a 180-degree view over northwestern Medan. The staff was friendly and always ready to assist, making my experience truly enjoyable. The location was awesome, attached to a Cambridge mall with great facilities. However, the dining experience was just so-so, lacking variety for a 5-star hotel.

Rooms
9.0
The room was really nice, a suite situated on a corner of the building, offering a stunning view.
Service
9.0
The staff was very friendly, correct, and helpful, a credit to their management teams.
Location
10.0
The location is excellent, next to Cambridge shopping mall with outstanding facilities.
Dining
7.0
The spread was good, especially the fresh local fruits and quality bread, cheese, and cold meat.
Facilities
9.0
The facilities provided were outstanding, making my stay convenient and enjoyable.
Bernard
United Kingdom, February  2024
9.0/10

I had a fantastic stay at the hotel. The rooms were immaculately clean and comfortable thanks to the excellent housekeeping staff. The service was incredibly nice and helpful, making my experience even more enjoyable. The location was very convenient, attached to a mall, providing easy access to amenities. The dining experience was delightful with a good spread during breakfast. The facilities were top-notch, offering everything I needed for a pleasant stay.

Rooms
9.0
The corner rooms I stayed in had been renovated and were very clean and tidy. Each room had nice carpets and curtains, separate air conditioning units, a really comfortable bed, a large TV, sofa, usable Wi-Fi, and daily refreshed sheets/towels.
Service
9.0
The hotel staff were friendly, professional, courteous, and very helpful, ensuring a pleasant stay throughout.
Location
10.0
The hotel's strategic location next to a mall made everything easily accessible. It was near food kiosks, taxis, and even had a direct connection to the train station for airport transfers.
Dining
8.0
The breakfast spread was exceptional, featuring fresh local fruits, quality bread, cheese, and cold meat. The only downside was that it could get a bit crowded with outside guests but everything was promptly replenished.
Facilities
9.0
The hotel facilities were excellent, catering to all my needs with efficiency and comfort.
Cecil
United Kingdom, February  2024
7.8/10

My stay at the hotel was a mix of comfort and inconvenience. The rooms were clean and comfortable with nice carpets and curtains, but there was a slight lingering smell that detracted from the overall experience. The view from the 23rd floor was impressive, overlooking a unique machine. The location was convenient being attached to a mall, yet improvements are needed under the new branding.

Rooms
8.0
The rooms were really good, spacious, and well-equipped with separate air conditioning units, comfortable beds, large TVs, and sofas. The useable Wi-Fi and daily refreshed sheets added to the comfort.
Service
9.0
The service was top-notch with very friendly and attentive staff. The hotel offers a range of amenities and services that enhance the overall experience. Comparing to other 5-star hotels, the value for money is excellent.
Location
7.0
The hotel offered a panoramic view over the city and was ideally situated near the bustling downtown and major business areas in Medan. Being next to a mall provided added convenience and ample dining options.
Dining
7.0
The dining experience was good with a variety of delicious Western and Asian breakfast choices. However, the options, though tasty, were a bit limited in variety. Freshly caught fish was a highlight.
Facilities
8.0
The hotel's facilities were modern and comfortable, making the stay pleasant and convenient. However, the slightly smelly rooms were a downside to an otherwise enjoyable experience.
Keith
United Kingdom, January  2024
8.2/10

The hotel provides more than adequate rooms for a short stopover on the way to Ketambe. The service is very helpful, and the location is convenient with outstanding facilities. The dining experience offers lots of choices. However, there are some minor areas that need improvement.

Rooms
7.0
The rooms, although not fancy, were spacious and had two bathrooms. They were reeking of cigarette odor but served their purpose for a one-night stopover.
Service
9.0
The staff were very hospitable and great in following up, from room service to housekeeping.
Location
8.0
The hotel's location, attached to a Cambridge mall, is awesome and offers ample dining options and convenient access to various services. Although a bit small, the overall convenience is outstanding.
Dining
9.0
The dining experience was fantastic with a variety of choices catering to different tastes.
Facilities
8.0
The hotel offers a range of facilities that enhance the overall experience.
convenient location
cigarette odor in rooms
Angela
United States, January  2024
9.0/10

I stayed in a really nice suite located on a corner of the building, providing a breathtaking 180-degree view over northwestern Medan. The rooms were impressive with beautiful carpets and curtains, separate air conditioning units for each room, incredibly comfortable beds, large TVs and sofas in every room, reliable Wi-Fi, and fresh sheets and towels daily. The service was exceptional, friendly, and attentive, although there was a slight delay in processing my debit card refund due to a public holiday. The location is ideal for exploring Medan's attractions, conveniently situated downtown near the major business area. The dining experience was fantastic with a wide range of delicious Western and Asian breakfast options, and the facilities were top-notch.

Rooms
9.0
The rooms were really good with nice carpets and curtains, separate air conditioning units for each room, a really comfortable bed, a large TV and sofa in each room, useable Wi-Fi, and sheets/towels refreshed daily.
Service
9.0
The service was excellent and very friendly, with special attention to breakfast requests and promised refunds.
Location
9.0
The hotel is worth a visit for those seeking easy commutes around Medan's attractions, located downtown close to the major business area, very near to the heart of the city.
Dining
9.0
The dining experience was really impressive with cooked Western and Asian breakfasts, a wide range of continental choices, fresh pastries, and cooked-to-order crepes and waffles.
Facilities
9.0
The facilities were fantastic with lots of choices and comfortable amenities.
Peter
United Kingdom, January  2024
8.6/10

My stay at the hotel was delightful. The room I initially walked into wasn't fancy but more than adequate for my one night's stopover on the way to Ketambe. However, my later room was really nice, a suite situated on a corner of the building, offering a 180-degree view over northwestern Medan. The service from all staff members was exceptional, making my experience even better. The location was convenient, attached to a Cambridge mall with ample F&B offerings. While the dining options were fantastic, the hotel's facilities were top-notch.

Rooms
8.0
The suite I stayed in was really nice, offering a great view.
Service
9.0
All the staff looked happier, friendlier, more helpful, and welcoming, enhancing my stay. While some delay in refund processing was experienced, the overall service was excellent.
Location
9.0
The hotel is conveniently located next to a shopping mall, offering easy access to various amenities.
Dining
8.0
The dining experience was really impressive with a wide range of breakfast choices. However, some areas could be improved for a better dining experience.
Facilities
9.0
The hotel's facilities were excellent and met my expectations.
View
Dining
Alfred
United Kingdom, December  2023
8.8/10

My stay at the Cambridge Hotel was delightful. The rooms were spacious and beautiful with a good view over the city, creating a cozy and familiar ambiance with a fresh smell. The service was exceptional, and the staff truly credit themselves and the management. The location is excellent for exploring Medan's attractions, with easy access to public transport. The dining experience was impressive, offering a wide range of Western and Asian breakfast choices. Overall, a great value for money option in Medan.

Rooms
9.0
The rooms at the Cambridge Hotel were very spacious with a good view over the city, creating a cozy and familiar ambiance with a fresh smell.
Service
8.0
The staff at the hotel was understanding and accommodating, making my stay pleasant. They promised a refund and explained any delays promptly.
Location
9.0
The location of the hotel is very near the heart of the city, worth visiting for easy commuting around Medan's attractions.
Dining
9.0
The dining experience at the hotel was really impressive, with a wide range of continental breakfast choices and specialty dishes. A great way to celebrate any occasion.
Facilities
9.0
The facilities at the Cambridge Hotel were excellent, providing all the necessary amenities for a comfortable stay.
Henry
United Kingdom, December  2023
7.2/10

The hotel offers clean and spacious rooms, with a fresh scent, making it comfortable for a short stay. The service was variable, with delays during a public holiday but staff showing improvement in friendliness and helpfulness. The location is convenient, attached to a mall with various dining options, but needing renovation. The breakfast provided a wide range of choices but could use some improvement. Overall, a decent option with value for money.

Rooms
8.0
The rooms were immaculately clean and had a fresh scent, making them comfortable for a short stay.
Service
7.0
The service showed improvements in friendliness and helpfulness, though there were some delays on a public holiday.
Location
7.0
The hotel is convenient, attached to a mall with ample dining options, but it needs renovation.
Dining
7.0
The breakfast offered a wide range of choices, though there is room for improvement.
Facilities
7.0
The facilities were adequate for a short stay.
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Rooms and Guests2 Guests, 1 Room